Privacy Policy
At NJTechland LLC (“NJTechland,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit https://www.njtechland.com (the “Website”) or engage our services. By using our Website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
NJTechland LLC is a technology solutions provider specializing in IT services, consulting, and support. Our website address is: https://www.njtechland.com
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and any information you voluntarily provide.
- Technical Data: IP address, browser type, device identifiers, and log files.
- Usage Data: Pages visited, time spent, and navigation behavior.
- Cookies & Tracking: Data collected via cookies and analytics tools.
- Service Information: Installation details, dispatch scheduling, and client communications.
3. Comments & Media
- When visitors leave comments, we collect the data shown in the comment form, plus IP and browser details, to prevent spam.
- An anonymized hash of your email may be sent to the Gravatar service to check for an active profile.
- Uploaded images should not include location data (EXIF GPS), as visitors may extract this information.
4. Cookies
We use cookies to:
- Remember user preferences.
- Improve performance and user experience.
- Track traffic and usage analytics.
Visitors may manage or disable cookies in their browser settings, but certain features of the Website may not function properly without them.
5. How We Use Information
Your information may be used to:
- Provide and manage services.
- Process transactions and send confirmations.
- Communicate regarding updates, service schedules, or promotions.
- Improve site security and performance.
- Comply with legal obligations.
6. Who We Share Data With
We do not sell your personal data. However, we may share it with:
- Service Providers assisting with hosting, billing, or analytics.
- Spam Detection Services (for comments and contact forms).
- Legal Authorities if required by law or regulation.
- Business Transfers in case of mergers, acquisitions, or restructuring.
7. Data Retention
- Comments and related metadata are retained indefinitely to recognize future interactions.
- For registered users, we store profile data, which can be edited or deleted by administrators upon request.
- Service-related records may be kept as long as necessary for business, compliance, or legal reasons.
8. Your Rights
Depending on your location, you may have rights to:
- Request a copy of your data.
- Request corrections or deletion of your data.
- Restrict or object to processing of your data.
- Opt out of marketing communications.
Requests can be made by emailing us at services@njtechland.com.
9. Refund & Cancellation Policy
- Refunds are valid only if a dispatch is cancelled at least 4 hours before the scheduled time.
- Cancellations made less than 4 hours prior are not eligible for a refund.
- If materials, lifts, or rentals have been purchased or dispatched, the customer is responsible for the full cost.
- A minimum site visit fee of $185.00 RBH (2 hours labor included) is non-refundable once dispatched.
- Rescheduling requests within 24 hours of the scheduled deadline will incur a $100 per technician fee.
10. Data Security
We use industry-standard safeguards to protect your data. However, no system is fully secure, and NJTechland cannot guarantee complete security of information transmitted electronically.
11. Third-Party Links
Our Website may include links to external websites. NJTechland is not responsible for the content, policies, or practices of third-party sites.
12. Children’s Privacy
NJTechland does not knowingly collect information from children under 13. If we learn we have collected such data, we will delete it promptly.
13. Changes to This Policy
NJTechland may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Website or services after changes indicates acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy, refunds, or data rights, please contact us:
NJTechland LLC
📧 Email: services@njtechland.com
🌐 Website: https://www.njtechland.com
🔒 This Privacy Policy and Refund Policy are effective as of August 20, 2025.
